Do you deliver overseas?

Yes, in addition to France, we deliver to Germany, The Netherlands, Spain, Italy, Belgium, Denmark, Luxembourg/Portugal and the USA.

How much does shipping cost?

Please consult our shipping page for pricing.

How long will my order take to arrive?

Your order will be sent 1 to 2 working days after confirmation. Delivery estimates are as follows:
  • Delivery in France: Between 3 and 5 days
  • Delivery in European Union: 3 to 8 days
  • Delivery in the USA: 4 to 6 weeks

After this period, if you have not received your package, you can write to us at

I have just placed an order, but I have not received the confirmation e-mail. Is this normal?

Please check your spam or junk mail. If you still haven't received it, please contact us at contact@secretwinedoor.com

What payment methods do you accept?

We accept Visa, Mastercard and American Express

My order arrived damaged, what should I do?

If your order arrives damaged from transit, please reach out to us at contact@secretwinedoor.com and include a photo so we can follow up.

I received a Secret wine door gift card, can I use it to purchase wine?

Our gift cards are only valid for wine tasting experiences.

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